Dealers and distributors please call Ross Leather at 1-800-929-8270 for a Return Materials Authorization (RMA) number prior to shipping.

PACKAGES RECEIVED WITHOUT A VERIFIABLE RMA NUMBER ON THE OUTSIDE OF THE PACKAGE WILL BE REFUSED.

We must receive items being returned within 45 days of the date on the original invoice.

AGAIN PLEASE NOTE: SPECIAL ORDER ITEMS MAY NOT BE RETURNED. PLEASE ALSO NOTE THAT FOR ITEMS BEING RETURNED/REPLACED DUE TO VARIATIONS IN COLOR, CUSTOMER WILL BE CHARGED REGULAR SHIPPING AND HANDLING RATES FOR THE REPLACEMENT ITEMS. IF YOU ARE UNSURE WHETHER OR NOT AN ITEM IS RETURNABLE, PLEASE CALL OUR TOLL-FREE NUMBER FOR ASSISTANCE. 1-800-929-8270

For our retail customers, please call your local dealer for return authorization. Please do not call Ross Leather directly.